Guest Policies

Check-in Process

Check-in is from 4pm until 7pm. At check-in, the person who made the reservation must be present, along with the credit card used to make the reservation and their photo ID.  Please inform Cheers B&B of your expected arrival time by calling us, emailing us, or using the ‘Special Requests’ box when booking. Please understand ,we hold up our own supper until you arrive, so we would really appreciate it if you would let us know your arrival is delayed.  We do not allow self check-ins.


Children & Infants

Because Cheers B&B is designed to foster adult socializing, usually involving wine, our policy is not to accept bookings that include children except in the Cosmopolitan Suite and only in few circumstances, at the owners’ sole discretion. Unless you have received an email from us expressly accepting your special request to allow a guest under the age of 20 in your booking, minors will not be permitted to check-in.  Please do not put us in the awkward circumstance of having to turn you away when you arrive.


Pets

Please advise us if you have allergies to dogs because we have 2 friendly resident dogs in the owners’ quarters named Toby and Chester. Please contact us directly regarding  hosting pets. We may be able to accept well-trained housebroken dogs only in the Cosmopolitan Suite for a single fee of $50 per pet for the stay. You must contact us to add the pet fee to your reservation;  this ensures we are prepared to accept your pet.


Smoking

Smoking is permitted in outdoor designated areas only. A $250 CAD cleaning fee will be charged to guests who smoke anywhere inside Cheers B&B. Odorless vaping is permitted indoors as well as outside.


Payment

A valid credit card must be used to secure your reservation. Please remember to bring the SAME credit card used to secure the reservation with you, along with your photo ID matching the card, to present to us for identification and security upon arrival.


Cancellation

Cheers B&B will process the full payment for the stay upon making the reservation. Guests may cancel reservations up to midnight PST of the 15th day before arrival and receive a refund of the reservation cost less 10% administration fee. Any cancellation made on the 14th day prior to your arrival date is non-refundable.

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No Hate

All adults are welcome at Cheers B&B regardless of race, colour, religion, sexual orientation or marital status and we expect all of our guests to treat us and each other with courtesy and respect.  Unfortunately, the house design does not allow us to host those who are wheelchair bound.