Guest Policies

Check-in Process

Check-in is from 4pm until 8pm. Please inform Cheers B&B of your expected arrival time by calling us, emailing us, or using the ‘Special Requests’ box when booking. At check-in, the person who made the reservation must be present, along with the credit card used to make the reservation and their photo ID.


Children & Infants

Because Cheers B&B is designed to foster adult socializing, usually involving wine, our policy is not to accept bookings that include children except in the Cosmopolitan Suite and only in few circumstances, at the owners’ sole discretion. Unless you have received an email from us expressly accepting your special request to allow a guest under the age of 20 in your booking, minors will not be permitted to check-in.


Pets

Please advise us if you have allergies to dogs because we have a friendly resident dog in the owners’ quarters named Toby. Please contact us directly regarding pets. We may be able to accept well-trained housebroken pets in the Cosmopolitan Suite for a one-time fee of $50 per pet per stay, with notice at the time of booking.


Smoking

Smoking is permitted in outdoor designated areas only. A $250 CAD cleaning fee will be charged to guests who smoke anywhere inside Cheers B&B.


Payment

A valid credit card must be used to secure your reservation. Please remember to bring the SAME credit card used to secure the reservation with you, along with your photo ID matching the card, to present to us for identification and security upon arrival.


Cancellation

Cheers B&B will process the full payment for the stay upon making the reservation. Guests may cancel reservations up to midnight of the 15th day before arrival and receive a refund of the reservation cost less 10% + tax administration fee. Any cancellation made on the 14th day prior to your arrival date is non-refundable.